8x8 Portfolio Management & Accounting 2019


Your View of the Market




1) Please provide your business email address.

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2) In your estimate, what is the size of the global market for portfolio management & accounting technology in USD? 

( ) 50-100 million

( ) 100-250 million

( ) 250-500 million

( ) more than 500 million

( ) Other - Write In: _________________________________________________



3)  In your estimate, what is your current share of the market? If you are unable to provide this, please provide a short explanation.

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4) In your estimate, how many financial institutions use your solution or service?

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5) What is the geographical split of firms using your solution or service?

________UK

________USA

________EU (non-UK)

________APAC



6) What is the industry segment split of firms using your solution or service? What is the percentage for each segment of the total number of users?

________Universal Banks/ Sell Side

________Asset Managers / Buy Side

________Custodians / Fund Administrators

________Depositories

________CCPs / Exchanges

________Hedge Funds

________Retail Banks

________Corporates



7) How do you expect each of the below drivers to impact the portfolio management & accounting market in the next 2 years?

low impact medium impact high impact very high impact
Regulation
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Fintech challengers
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SaaS deployment
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Vendor consolidation/integrated platforms
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Managed Services/outsourcing
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8) In your expectation,  when will the following technology and industry advances start to have an impact on portfolio management & accounting projects and solutions?

in use now mainstream impact in the next 2 years low impact in the next 2 to 5 years mainstream impact in the next 2 to 5 years unlikely to make impact in the next 5 years
Blockchain/Distributed Ledger
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Robotic Process Automation (RPA)
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Machine learning
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Artificial Intelligence
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Natural Language Processing
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Alternative Data
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Unstructured Data
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Differentiators and Proof Points


9) Usability - Which specific usability features differentiate your solution's ability to allow business users to achieve their goals independently? What is the impact of these features on the user experience? Please list a maximum of three features with relevant proof points (demonstration, verifiable data point,  customer reference)

Typical usability features include (but are not limited to) user interface, reporting, analytics and ease-of-use capabilities, from the perspective of a business end-user.

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10) Functionality - Which specific functionality features differentiate your solution's ability to offer asset class and workflow coverage? What is the impact of these features? Please list a maximum of three features with relevant proof points (demonstration, verifiable data point, customer reference)

Typical functionality features include (but are not limited to) asset class and workflow coverage, geographical or segment specific capabilities.

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11) Integration - Which specific integration features differentiate your solution's ability to fit with existing platforms? What is the impact of these features? Please list a maximum of three features with relevant proof points (demonstration, verifiable data point, customer reference)

Typical integration features include (but are not limited to) connectivity to business applications, technical integration standards, and external standards for information exchange, or specific eco-system benefits.

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12) Support & Service - Which specific features differentiate your organisation's ability to offer flexible and high quality support? What is the impact of these features? Please list a maximum of three features with relevant proof points (demonstration, verifiable data point, customer reference)

Typical support and service features include implementation and production support, help desk, training, geographical coverage, and active user community input.

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13) Deployment model - Which specific deployment models does the solution support? 

[ ] Software as a Service (SaaS)

[ ] Managed Service

[ ] ASP/Hosted

[ ] On Premises

[ ] Utility Model

[ ] Other - Write In: _________________________________________________



14) Vision and Innovation - Which specific features differentiate your organisation's ability to offer a complete and future-proof solution? What is the impact of these features? Please list a maximum of three features with relevant proof points (demonstration, verifiable data point, customer reference)

Typical vision and innovation features include roadmap support for future regulatory or analytical requirements, technology breakthroughs, or planned integration with internal or external platforms and market participants. 

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15) Supplier Risk - Which specific features differentiate your organisation's ability to offer ongoing investments in product and service capabilities? What is the impact of these features? Please list a maximum of three features with relevant proof points (demonstration, verifiable data point, customer reference)

Typical supplier risk mitigation includes detail on the size and stability of product and support teams, stability of management and organizational structure, ability to support global or regional operations, profitability and ability to invest in product innovation and R&D).

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16) ROI & Value for Money - Which specific pricing or deployment features differentiate your solution's ability to reduce cost or offer increased business value? 

Typical ROI and value for money features include details of pricing models, ROI projections, bundling of value-added services, volume or usage based discounting, cost-saving impact of service delivery (risk, fines, customer acquisition and retention, operational costs, staffing, infrastructure costs).

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17) Please list up to three other highly differentiating features or attributes, which are not covered in your answers to the 8 metrics. Please provide relevant proof points (product demonstration, verifiable data point, customer reference).

Only list features here which do not fit in any of the other eight metrics.

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Validating the 8x8 metrics


18) Why are firms selecting your solution? What are they telling you about your ability to differentiate?  Please use the sliding scale to rank how users rank your ability to differentiate from 1 (lowest) to 5 (highest).

Usability - allows end users to achieve business goals0 ________________________[__]_____________________________ 5
Integration - fits with existing platforms0 ________________________[__]_____________________________ 5
ROI & Value for Money - benefits outweigh investment cost0 ________________________[__]_____________________________ 5
Vision/Innovation - adaptable to future company direction0 ________________________[__]_____________________________ 5
Functionality - delivers core and ancillary business functions0 ________________________[__]_____________________________ 5
Deployment - aligns with IT architecture0 ________________________[__]_____________________________ 5
Support/Service - equipped to handle various needs0 ________________________[__]_____________________________ 5
Supplier Risk - established, reliable company0 ________________________[__]_____________________________ 5



19) As we score and assess the following metrics, how should the scores for each metric be weighted? Please select how relevant each metric is to users in your view. 

Highly Relevant Somewhat Relevant Less Relevant
Usability
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Functionality
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Integration
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Deployment Model
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ROI Model
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Support & Service
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Vision & Innovation
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Supplier Risk
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20) What stops firms from moving forward with investing in this technology? Please use the sliding scale to rank how often you hear each of the below objections with 5 being very often and 1 being not often at all.

System integration (e.g. fit with current architecture)0 ________________________[__]_____________________________ 5
Potential for catastrophic service disruption or system failure0 ________________________[__]_____________________________ 5
Vulnerability to security threats (e.g. data breaches, employee fraud)0 ________________________[__]_____________________________ 5
Scalability of system to planned volume0 ________________________[__]_____________________________ 5
Over-dependence on specialized internal resources0 ________________________[__]_____________________________ 5
Over-dependence on external partners (e.g. outsourcers, third party vendors)0 ________________________[__]_____________________________ 5
Cost of Implementation0 ________________________[__]_____________________________ 5




Thank You!